Show Stream is compliant with the below regulations
- UK Data Protection Act 1998 (DPA)
- EU Data Protection Directive 1995 (DPD)
- EU General Data Protection Regulation 2018 (GDPR)
Collection of information
All data collected is used to provide the Show Stream service. Show Stream does not collect any data that is not required as part of the service we offer.
The data we collect can be split into 3 areas:
If you choose to subscribe to our mailing list, the email address that you submit to us will be stored in Mailchimp.
Mailchimp is a third party data processor used by Show Stream for email marketing. The email address that you submit will only be stored within Mailchimp and not in any of our internal computer systems.
Your email address will remain within the Mailchimp database until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email notifications that we send.
Show Stream uses Google Analytics to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to track their journey through the website.
Google Analytics captures data such as your approximate geographical location, device, internet browser and operating system, none of this information personally identifies you to us.
Google Analytics records your computer’s IP address which could be used to personally identify you but Google does not grant us access to this. Google is a third party data processor. Disabling cookies on your internet browser will stop Google Analytics from tracking any part of your visit to pages within this website.
Show Stream is integrated with Pay Pal to allow virtual ticket sales on selected events. Your payment details are stored and maintained on Pay Pal systems. Show Stream recieves confirmation of your payment and has no access to your payment details via this service.
We do have access to your Pay Pal email address so we can send you important information about your order. We do not use this for marketing or event notifications. You will have to subscribe to the mailing list to recieve event notifications.
You can manage your PayPal settings directly within your own Pay Pal account.
Show Stream does not share your data.
We may disclose your personal information to third parties if we are required to do so through a legal obligation (for example to the police or a government body); to enable us to enforce or apply our terms and conditions or rights under an agreement; or to protect us, for example, in the case of suspected fraud or defamation
We will keep your information for as long as required to enable us to operate our services but we will not keep your information for any longer than is necessary. We will take into consideration our legal obligations and tax and accounting rules when determining how long we should retain your information. When we no longer need to retain your information we will ensure it is securely disposed of, at the appropriate time.
Cookies are small data files that are stored on your device when you browse and use websites and online services. They are widely used to make websites work, or to work more efficiently, as well as to provide reporting information and assist with service or advertising personalization.
We use 'essential' cookies which are strictly necessary to authenticate and identify users who have previosuly paid to stream an event.
We use 'performance and functionality' cookies to monitor and measure your Show Stream experience. This provides insight which allows us to improve the Show Stream service. These are also used to remember any preferences you may have set such as sign in information.
We are committed to protecting our users’ information, we limit the data we collect and store as little as possible. We only work with reputable third parties who take data security very seriously and adhere to data protection policies.
You play a big part in protecting your own data and managing your accounts and preferences. Always use a unique and strong password, limit access to your computer and browser, and log out after having used the Show Stream service.
While we take data protection precautions, no security measures are completely secure, and we do not guarantee the security of user information.
For support with a privacy or data related issue please contact: firstname.lastname@example.org
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