Privacy Policy

The Show Stream Privacy Policy explains the information we collect from you and the way we use and manage this information.

By using Show Stream services you agree to this Privacy Policy. If you have any questions about this policy or the use of your information please contact: privacy@show-stream.tv

Show Stream is compliant with the below regulations

  • UK Data Protection Act 1998 (DPA)
  • EU Data Protection Directive 1995 (DPD)
  • EU General Data Protection Regulation 2018 (GDPR)

Collection of information

All data collected is used to provide the Show Stream service. Show Stream does not collect any data that is not required as part of the service we offer.

The data we collect can be split into 3 areas:

Subscription

If you choose to subscribe to our mailing list, the email address that you submit to us will be stored in Mailchimp.

Mailchimp is a third party data processor used by Show Stream for email marketing. The email address that you submit will only be stored within Mailchimp and not in any of our internal computer systems.

Your email address will remain within the Mailchimp database until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email notifications that we send.

Statistical Data

Show Stream uses Google Analytics to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to track their journey through the website.

Google Analytics captures data such as your approximate geographical location, device, internet browser and operating system, none of this information personally identifies you to us.

Google Analytics records your computer’s IP address which could be used to personally identify you but Google does not grant us access to this. Google is a third party data processor. Disabling cookies on your internet browser will stop Google Analytics from tracking any part of your visit to pages within this website.

Payment

Show Stream is integrated with Pay Pal to allow virtual ticket sales on selected events. Your payment details are stored and maintained on Pay Pal systems. Show Stream recieves confirmation of your payment and has no access to your payment details via this service.

We do have access to your Pay Pal email address so we can send you important information about your order. We do not use this for marketing or event notifications. You will have to subscribe to the mailing list to recieve event notifications.

You can manage your PayPal settings directly within your own Pay Pal account.

Sharing information

Show Stream does not share your data.

We may disclose your personal information to third parties if we are required to do so through a legal obligation (for example to the police or a government body); to enable us to enforce or apply our terms and conditions or rights under an agreement; or to protect us, for example, in the case of suspected fraud or defamation

Storing Information

Some information may be transferred to countries outside the European Economic Area if one of our trusted partners servers are located in a country outside the EU. These countries may not have similar data protection laws to the UK however, we will take steps with the aim of ensuring your privacy continues to be protected as outlined in this privacy policy.

We will keep your information for as long as required to enable us to operate our services but we will not keep your information for any longer than is necessary. We will take into consideration our legal obligations and tax and accounting rules when determining how long we should retain your information. When we no longer need to retain your information we will ensure it is securely disposed of, at the appropriate time.

Cookies

Cookies are small data files that are stored on your device when you browse and use websites and online services. They are widely used to make websites work, or to work more efficiently, as well as to provide reporting information and assist with service or advertising personalization.

  • We use 'essential' cookies which are strictly necessary to authenticate and identify users who have previosuly paid to stream an event.

  • We use 'performance and functionality' cookies to monitor and measure your Show Stream experience. This provides insight which allows us to improve the Show Stream service. These are also used to remember any preferences you may have set such as sign in information.

External Sites

Our website contains links to and content from other websites belonging to third parties including but not limited to Youtube, Spotify and Google Adsense. We do not have any control of the privacy practices of these other sites. You should make sure when you leave our site that you have read and understood that site’s privacy policy in addition to our own.

When you click or view an advertisement from the Show Stream website, the advertiser may collect some information from or about you. Show Stream is not responsible for the privacy practices of advertisers. You should check the privacy policy of the advertiser whose website you visit to determine how it handles any information it separately collects from you.

Security

We are committed to protecting our users’ information, we limit the data we collect and store as little as possible. We only work with reputable third parties who take data security very seriously and adhere to data protection policies.

You play a big part in protecting your own data and managing your accounts and preferences. Always use a unique and strong password, limit access to your computer and browser, and log out after having used the Show Stream service.

While we take data protection precautions, no security measures are completely secure, and we do not guarantee the security of user information.

Changes to the privacy policy

Show Stream may change this Privacy Policy to reflect changes to the law or changes to our collection or use of your data, we will notify you by email of any material changes.

Customer support

For support with a privacy or data related issue please contact: privacy@show-stream.tv

If you do not accept this privacy policy, do not use the Show Stream service. Your use of the service is your acceptance of this privacy policy and our terms of use.